Terms & Conditions

In these Terms & Conditions, the following terms have the meanings set out below unless the context requires otherwise:

Use of the Services is restricted to individuals who meet all of the following eligibility criteria:

1. You must be a resident of Indonesia and at least 21 years of age. By creating an account, you represent and warrant that you satisfy this requirement.
2. You must be acting as an individual in your personal capacity, not as an agent or representative of any third party.
3. You must not be on any self-exclusion register operated by proj4 or any affiliated gaming platform.
4. You must not be accessing the Services from a Prohibited Jurisdiction. It is your sole responsibility to ensure compliance with local laws before using proj4.
5. You must have full legal capacity to enter into a binding agreement. Accounts registered by minors, or on behalf of minors, will be immediately and permanently closed and any associated balance forfeited.

To access the Services, you must register a single, personal account on proj4. The following rules apply to account registration and maintenance:

• Each individual may hold one account only. Opening or operating multiple accounts (multi-accounting) is strictly prohibited and constitutes grounds for permanent account closure.
• You must provide accurate, complete, and up-to-date information during registration, including your full legal name, date of birth, residential address, and a valid email address. Providing false information is a material breach of these Terms.
• You are solely responsible for maintaining the confidentiality of your username and password. proj4 staff will never request your password under any circumstances. If you suspect your credentials have been compromised, you must notify us immediately and change your password.
• proj4 reserves the right to require additional documentation — including a government-issued ID (KTP), proof of address, and/or evidence of payment method ownership — as part of the KYC process at any time.
• Accounts that have been inactive for 12 consecutive months may be subject to a monthly administrative fee of Rp 50.000, which will be deducted from the account balance until the balance reaches zero or the account is reactivated.

All financial transactions on proj4 are denominated in Indonesian Rupiah (IDR). There is no currency conversion fee, and your balance reflects your IDR value at all times.

4.1 Deposits. The following deposit methods are accepted: bank transfer via BCA, BRI, BNI, Mandiri, CIMB Niaga, and BSI (Bank Syariah Indonesia); and e-wallets OVO, DANA, GoPay, ShopeePay, and LinkAja. The minimum single deposit is Rp 10.000. Deposits are typically credited within minutes of confirmation. proj4 does not charge deposit processing fees; however, your bank or e-wallet provider may apply their own transaction charges.

4.2 Withdrawals. Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to method availability. The minimum single withdrawal is Rp 50.000. Standard processing time is within 5 business minutes during WIB (Western Indonesia Time, UTC+7) banking hours (Monday–Friday, 08:00–22:00 WIB). Withdrawals requested outside these hours are processed on the next available business window.

4.3 KYC Requirement for Withdrawals. proj4 may require full KYC verification before processing any withdrawal. You must provide a clear copy of your Kartu Tanda Penduduk (KTP), proof of current residential address dated within 90 days, and — where applicable — a selfie with your ID document. Failure to provide these documents within 7 days of the request will result in the withdrawal being placed on hold until compliance is achieved.

4.4 Third-Party Transfers. proj4 does not accept deposits from third-party accounts. All deposited funds must originate from a payment method registered in the Member's own legal name. Deposits received from third parties will be returned and the account suspended pending investigation.

4.5 Anti-Money Laundering. proj4 operates a strict Anti-Money Laundering (AML) policy. Unusual deposit patterns, structuring, or any transaction that proj4 suspects may be connected to criminal activity will be reported to the relevant authorities, and the account will be frozen pending investigation. No prior notice will be given in such circumstances.

proj4 offers a range of promotional bonuses, including welcome bonuses, reload bonuses, cashback offers, free spins, and seasonal promotions aligned with events such as Idul Fitri, Ramadhan, and Indonesian Independence Day (17 August). The following general terms apply to all bonuses unless specific promotion terms state otherwise:

• Bonuses are credited as Bonus Funds and are subject to wagering requirements before they may be withdrawn as real money. The applicable wagering multiplier and eligible games are stated on each promotion page.
• Unless expressly stated, the minimum odds for sportsbook bets to contribute toward wagering requirements are 1.50 (decimal). Bets placed below this threshold do not count toward bonus turnover.
• Bonus Funds expire 30 days after issuance unless stated otherwise on the relevant promotion page. Expired Bonus Funds are forfeited without compensation.
• proj4 reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice. Any change will not affect bets already accepted under a promotion's original terms.
• Members who proj4 determines are engaging in bonus abuse — including but not limited to low-risk hedging strategies, systematic exploitation of promotional terms, or collusion — may have their Bonus Funds removed and access to future promotions restricted.
• A Member may only claim a welcome bonus once. Any attempt to claim a welcome bonus through a second account is treated as multi-accounting and will result in permanent account closure.

6.1 General. All bets and wagers placed on proj4 are final once confirmed. It is your responsibility to ensure the accuracy of any bet — including selection, stake amount, and market — before confirmation. proj4 does not accept cancellation requests for confirmed bets except where a manifest error has occurred.

6.2 Sportsbook. All sports bets are governed by the individual sport rules published in the sportsbook section of the platform. In the event of a dispute about a result, proj4's decision — informed by official league data providers — is final. Markets for BRI Liga 1, Timnas Indonesia fixtures, EPL, La Liga, Serie A, Bundesliga, and Champions League events are governed by the respective governing body's official result.

6.3 Live Casino. All live dealer games are operated by certified third-party studios including Evolution Gaming, Pragmatic Play Live, and Microgaming. Game outcomes are determined by the studio's RNG systems or by physical game elements (cards, roulette wheel) as applicable. The studio's game rules, visible within the game interface, govern all disputes. proj4 does not independently determine the outcome of any live dealer game.

6.4 Slots. Slot games on proj4 operate using certified Random Number Generator (RNG) technology. Published RTP (Return to Player) percentages are long-term statistical averages; individual session outcomes may vary significantly. Malfunction voids all pays.

6.5 Manifest Error. proj4 reserves the right to void any bet or settle winnings at the correct odds where a manifest error in pricing, odds, or market description has occurred. A manifest error is one that a reasonable person would immediately recognize as incorrect. proj4 will notify affected Members as promptly as practicable.

The following conduct is strictly prohibited on proj4. Violation of any of the below may result in immediate account suspension, permanent closure, forfeiture of balance, and referral to law enforcement authorities where applicable:

• Multi-accounting: operating more than one account, whether in your own name or under another person's identity.
• Collusion: coordinating with other players to gain an unfair advantage in any game or market.
• Automated wagering: using bots, scripts, artificial intelligence systems, or any automated software to place bets or interact with the platform.
• Arbitrage and advantage play: systematically exploiting pricing inconsistencies between proj4 and other operators to guarantee profit regardless of outcome.
• Fraud and identity theft: using stolen payment methods, impersonating another person, or providing false identity documents during KYC.
• Money laundering: using proj4's deposit and withdrawal infrastructure to transfer, conceal, or legitimize proceeds of criminal activity.
• Hacking and technical exploits: attempting to circumvent, disable, or interfere with any security feature or technical protection measure of the platform.
• Abusive communication: directing threatening, harassing, or discriminatory language at proj4 staff or other players via any support channel.

proj4 is committed to supporting responsible gaming practices for all Members. We provide the following tools, accessible in one click from your account settings:

• Deposit Limits: set daily, weekly, or monthly deposit caps that take effect immediately and can only be reduced immediately or increased after a 7-day cooling-off period.
• Session Time Alerts: receive notifications at configurable intervals (30, 60, or 90 minutes) reminding you of the duration of your active session.
• Cooling-Off Periods: temporarily suspend your account for a period of your choosing — from 24 hours to 30 days — during which no deposits or bets may be placed.
• Self-Exclusion: permanently close your account and be excluded from re-registration for a minimum of 6 months or indefinitely at your choice.

If you feel that gambling is negatively affecting your life, please visit our dedicated Responsible Gaming page or contact our support team at [email protected]. Our agents are trained to handle these conversations confidentially and without judgment. proj4 is strictly a 21+ platform.

All content on the proj4 platform — including but not limited to software, trademarks, logos, graphics, user interface design, editorial content, and data compilations — is the exclusive intellectual property of proj4 or its licensors and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Services solely for personal, recreational wagering purposes. You may not copy, reproduce, distribute, reverse-engineer, decompile, publicly display, or create derivative works from any element of the platform without proj4's prior written consent.

To the fullest extent permitted by applicable law, proj4 and its directors, officers, employees, and agents shall not be liable for:

• Any loss of profits, loss of revenue, loss of data, or indirect or consequential losses arising from your use of the Services.
• Interruptions, delays, or errors in the availability of the platform caused by factors outside proj4's reasonable control, including but not limited to telecommunications failures, DDoS attacks, or government-mandated service restrictions.
• Any loss arising from reliance on information published on proj4 (including match previews, odds commentary, or statistical data) that proves inaccurate.

Nothing in these Terms limits proj4's liability for fraud, fraudulent misrepresentation, or any liability that cannot be excluded under applicable law.

proj4 collects, stores, and processes Member personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account on proj4, you acknowledge that you have read and accepted the Privacy Policy.

In summary: proj4 uses your personal data solely for account management, KYC compliance, payment processing, fraud prevention, and — with your explicit consent — marketing communications. proj4 does not sell or share your personal data with third parties except where required by law or as necessary for payment processing and identity verification services. All data is protected by 256-bit TLS encryption in transit and at rest.

proj4 reserves the right to amend these Terms & Conditions at any time. When material changes are made, proj4 will notify registered Members by email to the address on file and/or via a prominent notice on the platform at least 7 days prior to the changes taking effect.

Your continued use of the Services after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must close your account and withdraw any available balance before the effective date.

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction under which proj4 holds its international gaming licence. Nothing in this clause limits your rights as a consumer under applicable Indonesian consumer protection regulations.

13.1 Internal Dispute Resolution. If you have a complaint regarding the Services, you must first submit it in writing to [email protected], clearly stating the nature of the dispute and the resolution you seek. proj4 will acknowledge your complaint within 24 hours and aim to provide a full response within 10 business days.

13.2 Escalation. If you are not satisfied with proj4's response to your complaint, you may escalate the matter to the relevant dispute resolution body designated by our licensing authority. Details of the applicable escalation process are provided in proj4's licensing documentation, a summary of which is available upon request from our support team.

13.3 Severability. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

If you have any questions about these Terms & Conditions, please contact us using the details below. Our Indonesian-speaking support team is available 24 hours a day, 7 days a week (WIB, UTC+7).

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page or state clearly in your email that your query relates to responsible gaming — these are handled by a dedicated team with priority response.